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Webinars

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Contract Management Excellence: Maximising Outcomes Through Strategic Delivery Public sector procurement teams across Australia and New Zealand are under increasing pressure to deliver better outcomes with tighter budgets, heightened scrutiny, and rising service delivery complexity. This webinar provides practical, real-world guidance drawn from global contracting experience—focusing on how strategic, outcome driven contract management can transform supplier performance, reduce risk, and maximise public value. Participants will gain actionable insights they can apply immediately, regardless of agency size, maturity, or category mix.

Key Lesson Points
• Designing fit for purpose, outcome focused contracts: Learn how to structure agreements that clearly articulate service outcomes, embed measurable performance expectations, and provide flexibility to manage uncertainty, innovation, and evolving public needs.
• Driving value through strategic contract management: Explore proven techniques for managing contracts across the full lifecycle—strengthening supplier accountability, improving delivery performance, and ensuring benefits are realised over the term of the agreement.
• Global lessons from the trenches: Hear what actually works in complex environments—how leading jurisdictions manage risk, govern suppliers, and prevent value leakage in long term service contracts.

10 Key Takeaways You Can Implement Immediately
1. Build contracts around outcomes, not activities.
2. Use performance frameworks that drive behaviour, not reporting.
3. Apply risk-based contract structures to match complexity.
4. Strengthen supplier governance with disciplined cadence and escalation.
5. Use early warning indicators to detect delivery issues sooner.
and more...		9/30/202610:00am AEST1 hour
Register
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  • Leadership Licensee Case Study: Bottled-Up Value – How Outcome-Based Contracts Helped Create Global Brand Recognition for Coca-Cola
  • Leadership Licensee Case Study: Burning Your Reputation – How A Defective Transformer and the California Wildfires May Impact PG&E’s Reputation and Existence
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  • Corporate Licensees – these are private sessions, restricted to team members at those corporations, organizations, and government agencies related to specific topics selected by the Corporate Licensee.  For example, the US Federal Government has commissioned Commercial Officers Group to conduct “Avoiding the Pitfalls in Commercial Management in the US Public Sector”.