The Outsourcing Enterprise
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Hybrid Relational-Contractual Governance for Business Process Outsourcing
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Determinants and Impacts of Governance on Outsourcing Performance – A Case Study
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Hybrid Relational-Contractual Governance for Business Process Outsourcing
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Relational Governance Mediates the Effect of Formal Contracts on BPO Performance
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The Role of Service Level Agreements in Relational Management of IT Outsourcing
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Contractual and Relational Governance as Substitutes and Complements
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Governance of Outsourcing: Building a Better Relationship
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The Evolution of Contractual and Relational Governance in IS/IT Outsourcing
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Is Your Project Management Office Executing Your Business Strategy?
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Business Process Outsourcing – CPM26
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Managing Supplier Services Through Governance
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Outsourcing Deals CPM08
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Five Ways in Which Corporate-Wide Strategies Impact Commercial Practice
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Key Contract Elements in Outsourcing Procurement
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A Make-or-Buy Decision Process
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